Account Specialist

Machines Talk, We Listen. We are all surrounded by machines and rely on them in everything we do - from the buildings in which we live and work, the goods that we consume, to the power and running water that we use. We are on a mission to make machines more reliable and reduce their impact on the environment. Our Machine Health platform combines Artificial Intelligence and IoT, to generate insights that help customers lower costs, reduce downtime and increase supply chain resilience.

A Day In Your Life

  • Lead and manage relevant discovery for corporate contacts and demo calls for mid-level contacts
  • Manage day to day customer questions and escalations
  • Act as a liaison between internal Augury teams to answer questions or complete tasks related to moving new partnership opportunities forward
  • Identify white-space opportunities within partnerships, as well as conduct additional account research to inform overall account strategy
  • Manage internal partnership team coordination as it relates to CRM updates and cleanliness 
  • Work with the sales team to identify gaps to fill in the deal lifecycle

What You Bring

  • A proven track record of using problem-solving, interpersonal and communication skills to influence people, push programs forward and achieve targets
  • Strong project management skills including organization, attention to detail, and ability to coordinate and interact with cross-functional teams
  • Ability to relate technology solutions to business value and communicate this to customers and prospects
  • High sense of urgency, energy level, integrity, positive attitude, and confident proactive approach to work
  • Demonstrated success in a previous customer-focused role
  • Exceptional contact management and relationship building skills
  • You "get" technology; you'll be able to navigate Augury's solution and discuss its various components with prospective clients
  • An ability to work autonomously and navigate your days/weeks/months in a fast paced, deadline driven environment
  • Team player -- you see the big picture and believe when the team wins, we all win

About us

We love creating stuff. We are passionate about building meaningful products that can change the world. Our team is a diverse group of people that breed creative thinking and are not afraid of having fun. We treat each other with respect, dignity, and humility - we are only as good as the relationships we build. We don’t pursue the mythical work-life balance - there is only life, and Augury is a part of it.

Other Perks

  • Comprehensive Medical Coverage
  • 401k plan with matching
  • Stock options
  • Paid parental leave
  • Flex PTO

Apply to this position in New York, United States