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Augury’s Commitment

Our team members partner with you to provide strategic, technical, and product expertise, ensuring you get the most out of Augury.

Augury’s Commitment

No matter where you are in your digital transformation journey or your role, we work with you to drive adoption at scale- and fast.

Our Approach: 360° Success

Success is only possible when people and technology work together. After working over a decade with customers to build their production health programs, we know how to provide the right balance of support so you can transform your organization. Whether you’re a corporate leader or an end user of our technology, we understand what you need and we’re committed to your success.

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Solution

Our end-to-end solution is designed to work the way your team works, in the systems they already use

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Knowledge Base

150+ articles so your teams understand how to use the Augury’s platform and hardware

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Augury Academy

20+ hours of technical training and courses to help you get more out of your solutions

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Data & Feedback

Online reporting and regular updates from our reliability pros so you know what’s working in your program and what needs attention

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Reward & Recognition

Our Spotlight Awards recognizes sites and teams that are making measurable impacts on their companies and the industry

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Innovation

Continued solution improvements and innovations based on your feedback- so we keep evolving as you evolve

Real Stories, From the Factory Floor

Josep

Markus

Scott

Michael

Cyril

Valentin

PJ

Antonio

Boris

How We Do It

Through a combination of people, processes, and technology, our teams and learning resources work with you to overcome rollout issues and get everyone on board fast. From global to mid-sized manufacturers, our approach is simple, proven, and repeatable.

Customer Success

Helps you develop long-term strategies so you can measure your overall success.

Reliability Success

Determines the criticality of your rotating assets and gives context on your machine alerts and recommended fixes.

CAT III and IV Vibration Analysts

Delivers real-time collaboration and feedback so your AI insights meet your business priorities.

Technical Customer Support

Gives you access to the expertise you need to efficiently resolve service requests.

Field Team

Works with you from installation and beyond as your on-the-ground resource. 

Project Operations Managers

Manages and plans the rollouts for each of your sites, ensuring you get consistent and effective results.